Section
Consumer rights, warnings, complaints, financial services, online safety and practical buying information.
A government white paper, expected before Christmas, will propose extending the BBC licence fee to online streaming platforms like Netflix and YouTube, aiming to reform the broadcaster's funding model and support local journalism.
Ofgem has launched a consultation on plans to introduce an 'oversubscribed technologies commitment fee' (OTCF) for battery energy storage system developers. The proposed fee, potentially reaching £25 million per gigawatt, aims to curb the influx of speculative grid applications and ensure genuine projects secure crucial grid capacity for the UK's energy transition.
Campaigners have criticised new government plans to empower water customers, alleging a "stitch-up" after documents revealed utility firms were consulted on how they wish to be held accountable by consumers. The Consumer Council for Water is establishing "Water Voice" panels, but transparency concerns have been raised.
Security researchers have found that freely available AI tools can identify the location of holiday photos from subtle clues, allowing fraudsters to craft more believable scam texts and emails.
Three consumers share how they were caught out by subscription free trials, from a £89.99 photo editor charge to repeated attempts to bill a university student, and offer tips on avoiding unwanted payments.
Prime Minister Andy Burnham has announced plans to accelerate new consumer protection measures aimed at tackling "subscription traps" and preventing retailers from using "pretend prices" to mislead shoppers. The government states the changes are designed to provide families with "room to breathe" amid rising living costs.
Reddit’s chief executive has raised concerns about Google’s AI Overviews, saying publishers and online platforms are still looking for a fair balance as AI summaries change how people find information online.
Prime Minister Andy Burnham has set up a Manchester base for Downing Street, saying it will support a wider shift of funding and decision making away from Westminster.
Fifa says its competitions are not being sold, but opposition from Uefa and Concacaf has raised questions for fans, national teams and grassroots football funding.
The prime minister said fixing England’s social care system would be central to improving NHS waiting times, but gave no firm timetable for a replacement model.
Seven OPEC+ countries plan to raise oil production from August, a move that could affect wholesale energy markets and, over time, petrol, diesel and heating costs for households and businesses.
A parliamentary committee has warned that the UK is becoming too dependent on US technology firm Palantir for key public services, raising concerns about data s
Leading medical experts warn that social media use presents significant health risks to children and young people, comparable to those of smoking. They advocate for health professionals to routinely discuss social media habits with under-16 patients and recommend policy actions to reduce harm.
A renewed debate over how the UK identifies and responds to anti Muslim prejudice has moved back into public discussion, bringing attention to the way public bo
A warning from the UK financial regulator has put young drivers on alert over a sharp rise in “ghost broking,” where fraudsters sell fake or invalid car ins
A Welsh wine merchant says they may halt an expansion because of new recycling rules and the extra paperwork they bring. The owner says the policy will push up
New licensing rules coming in 2027 will require waste carriers in England to prove their qualifications and undergo background checks, aiming to reduce illegal dumping and lower cleanup costs for local authorities and households.
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